Shipping policy

Order Processing:
All orders are processed and dispatched within 2 business days from the date of purchase. Once your order is shipped, you will receive a confirmation message via WhatsApp (+92 301 1486887) OR Email (plantswalay@gmail.com).
If you do not receive a shipping confirmation within the expected timeframe, please reach out to our customer support for immediate assistance.

Logistics Partners:
We partner with reliable courier services including TCS and Daewoo Fastex to ensure timely and safe delivery of your plants. Typically, delivery is completed within 2–4 business days after dispatch, depending on your location.

Packaging:
To guarantee the health and safety of your plants during transit, we use sturdy, breathable, and eco-friendly packaging. This allows your plants to receive proper ventilation and minimal light exposure, ensuring they arrive fresh, healthy, and ready to thrive in their new home.

Additional Notes:

• • Delivery times may vary slightly during peak seasons or due to unforeseen circumstances.

  • If your plants arrive damaged or you encounter any issues with your order, please contact us within 24 hours of delivery for prompt support.

  • We currently deliver across Pakistan. For areas outside standard courier coverage, please contact us prior to placing your order.